​1. Who are we and what do we do?

Alpha Omega Education Pty Ltd ACN 607 681 130 (‘Alpha Omega’) provides education and tutoring services to children and adults on an hourly, half day or full day basis (‘the Program’). Alpha Omega has created this Privacy Policy (“Privacy Policy”) to outline how it collects the personal information of students and their parents or guardians who enrol in Alpha Omega’s Program. Alpha Omega deals with personal information in accordance with the Privacy Act 1988 (Cth) (“Privacy Act”) and the Australian Privacy Principles contained within Schedule 1 of the Privacy Act (“Australian Privacy Principles”).
Alpha Omega reserves the right to modify this Privacy Policy at any time. Alpha Omega will post any changes on the Alpha Omega website so that you are kept informed of what information is collected, how the information is used, and under what circumstances it may be disclosed.

2. What sort of information do we collect and how do we receive it?

​When students or parents or guardians of students enquire or enrol into the program, a form must be completed and submitted which will include the collection and use of your personal information being your name, email address, telephone number, address and date of birth (“the Information”).

​3. Why do we need your information?

​We collect the Information for the purpose of allowing students to enrol in and participate in the Alpha Omega Program. The information will be used for administration purposes and to contact the people listed as emergency contacts in the enrolment form in the event of an emergency. We also collect the Information to enable us to inform you of other programs and activities offered by Alpha Omega. When we no longer need the Information, we will take all reasonable steps to de-identify or destroy the Information.

4. ​How do we store your information?

​We store the information securely on site.

5. Who does Alpha Omega disclose your information to?

​Alpha Omega does not disclose the Information to any third parties except as required by law.

6. ​What happens if you do not provide the Information?

If you do not consent to us collecting, using and storing the Information we will be unable to provide the student with access to the Program. Please direct any queries about this to the Privacy Officer whose details are provided below.

7. How do you access your information?

Alpha Omega manages all personal information in accordance with the Australian Privacy Principles. You may access the Information that we hold about you by sending a written request to Alpha Omega’s Privacy Officer whose contact details are set out in clause 8 of this Privacy Policy. You can also correct and update the Information by writing to our Privacy Officer. All requests for changes will be effected as soon as reasonably possible. If you wish to make a complaint against Alpha Omega for a breach of the Australian Privacy Principles, you can raise the complaint with our Privacy Officer or their representative who will endeavour to respond to you within a reasonable period.

8. How to contact us?

If you wish to access and/or correct the Information, or if you wish to make a complaint regarding a breach of the Privacy Act, please contact our Privacy Officer on 04 3023 5113. Our Privacy Officer or their representative will endeavor to respond to you within a reasonable period.